This guide provides essential instructions on how to effectively manage an event queue, ensuring a smooth experience for users. You will learn how to enable a queuing system that allows gradual access to ticket sales, improving organisation and reducing customer frustration. In addition, it includes important warnings to avoid errors that could negatively affect the functionality of the website. It is a valuable tool for any event organiser looking to optimise ticket sales and audience satisfact
1. Click on ‘Events’.
2. Click on the event you want to manage the queue.
3. Within the event, click on ‘Manage Queue’.
4. Click ‘Create’. Here you enable a queuing system that keeps the users in a waiting room and let them move to the sales page gradually after the opening time.
5. If you click again on ‘Manage queue’ in the event, you can update the pages of the waiting list.
Alert: Never delete a queue with people in it, as this generates complaints and can cause the website to fail.