<p class="scribe-description">Esta gu&iacute;a proporciona un proceso directo para gestionar eficazmente las devoluciones de cheques regalo, garantizando que los usuarios puedan navegar f&aacute;cilmente por los pasos necesarios. Siguiendo las instrucciones descritas, los usuarios pueden mejorar la satisfacci&oacute;n del cliente mediante reembolsos y notificaciones puntuales. La estructura clara minimiza la confusi&oacute;n, haci&eacute;ndola accesible incluso para aquellos que no est&aacute;n familiarizados con el proceso.</p>
<p class="scribe-description">&nbsp;</p>
<p class="scribe-description"><span style="font-size: 14pt; color: #000000; background-color: #f1c40f;"><strong><a style="color: #000000; background-color: #f1c40f;" href="https://scribehow.com/embed-preview/Devolver_bono_regalo__NWjySFsJT8uVrPdF8182Fg?as=video" target="_blank" rel="noopener">Ver video tutorial</a></strong></span></p>
<p><br /><br /></p>
<div class="scribe-step">
<p class="scribe-step-text">1. Haga click en el desplegable de su usuario y vaya a la secci&oacute;n de &uml;<strong>Gesti&oacute;n de cobros</strong>&uml;.</p>
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<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/6a546dc6-4ad2-4d26-868c-e8424a88a9db/user_cropped_screenshot.jpeg?tl_px=587,0&amp;br_px=1447,480&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=695,0" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">2. Filtre los datos seg&uacute;n la <strong>fecha de compra</strong>.</p>
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<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/d198bd07-5d9e-482b-96b9-c6babee2f7e1/ascreenshot.jpeg?tl_px=0,0&amp;br_px=859,480&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=262,116" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">3. Haga click en "<strong>REFRESCAR DATOS</strong>".</p>
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<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/b5be9c0c-5300-4bae-a45d-34bbb24bc1d7/user_cropped_screenshot.jpeg?tl_px=173,0&amp;br_px=1033,480&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=402,124" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">4. Click "<strong>Ecommerce</strong>".</p>
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<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/013add6b-2fd2-4da9-bec2-6022764a2440/ascreenshot.jpeg?tl_px=85,130&amp;br_px=944,611&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=402,212" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">5. Click "<strong>Devolver</strong>".</p>
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<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/ea894799-dcbc-4abb-8bd9-238667aca753/ascreenshot.jpeg?tl_px=587,180&amp;br_px=1447,661&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=720,212" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">6. Indica la <strong>cantidad</strong> a devolver.</p>
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<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/c1678edc-6213-40b6-93c9-6769a60c5733/ascreenshot.jpeg?tl_px=64,0&amp;br_px=923,480&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=402,146" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">7. Importante seleccionar <strong>notificar por Email y SMS</strong> para avisar al cliente.</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/33cc07a8-69fe-45d1-be38-3a64c19de7cc/ascreenshot.jpeg?tl_px=224,0&amp;br_px=1084,480&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=402,192" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">8. Click "<strong>DEVOLVER</strong>" y en unos 7-10 d&iacute;as laborales el cliente recibir&aacute; el importe del bono.</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/700ae198-dffc-48b7-8479-9d76eaa816a3/ascreenshot.jpeg?tl_px=504,8&amp;br_px=1364,489&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=402,212" alt="" width="560" /></p>

Gestión de cobros

Ecommerce: Devolver bono regalo

Experiences

Business configuration

Fonctionnalités

Réservations

Settings

Data

Ajustes

Datos

Bookings

Customer list

Configuration

Floor plans

Configuración

Planos de sala

Listado de clientes

Reservas

Día

How to start

Cómo Empezar

Liste d'attente

Réglages

Type de réservation (empreinte bancaire / produits prépayés)

Event

Software

Types of bookings

Tag manager

Gestor de etiquetas

Tipos de reservas

Users

Usuarios

Plan de salle

Boutique en ligne

Booking type

Tipo de reserva

Month

Marketing

Expérience Client

Customer experience

Experiencia cliente

Booking Inbox

Inbox reservas

Online store

Tienda online

Bookings Activity Inbox

Inbox actividad reservas

Serveurs

Integrations

Integraciones

Inbox Ratings

Inbox valoraciones

Reports

Informes

File d'attente

Legal

Ecommerce Inbox

CoverAssistant

Inbox ecommerce

Waiters

Camareros

ChannelManager

Payment management

Billing

Facturación

Configuración de negocio

Eventos

Tickets

Guestlists

Equipos y RRPP

Peticiones

CRM-Listado de clientes

Código de descuento

App de escaneo

Web de venta

GuestsLists

Teams and PR

Requests

CRM-Contact List

Help links

¿En qué podemos ayudarte?