<p class="scribe-description">Esta gu&iacute;a es esencial para cualquiera que desee reactivar un bono regalo despu&eacute;s de que se haya cancelado una reserva. Proporciona un proceso sencillo para <strong>gestionar y restaurar eficazmente el bono, garantizando que pueda canjearlo de nuevo sin problemas</strong>. Siguiendo estos claros pasos ahorrar&aacute; tiempo y frustraciones, permiti&eacute;ndole sacar el m&aacute;ximo partido a su bono regalo.</p>
<p class="scribe-description">&nbsp;</p>
<p class="scribe-description"><span style="font-size: 14pt; background-color: #f1c40f; color: #000000;"><strong><a style="background-color: #f1c40f; color: #000000;" href="https://scribehow.com/embed-preview/Reactivacion_de_bono_regalo_tras_cancelacion_de_reserva__rq-rn8yWQXGRN-eswJLxuA?as=video">Ver video tutorial</a></strong></span></p>
<p><br /><br /></p>
<div class="scribe-step">
<p class="scribe-step-text">1. Haga click en el desplegable de su usuario y vaya a la secci&oacute;n de &uml;<strong>Gesti&oacute;n de cobros</strong>&uml;.</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/e4d68351-ef9d-4671-84de-d025775c7463/ascreenshot.jpeg?tl_px=587,0&amp;br_px=1447,480&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=808,-5" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">2. Filtre los datos seg&uacute;n la <strong>fecha de compra</strong>.</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/a3f88123-4e96-428c-b76b-cdf21811573a/ascreenshot.jpeg?tl_px=0,0&amp;br_px=859,480&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=263,126" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">3. Haga click en "<strong>REFRESCAR DATOS</strong>".</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/1bd3bb0c-0314-41c6-b92c-915f39e999ec/ascreenshot.jpeg?tl_px=147,0&amp;br_px=1006,480&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=402,101" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">4. Click "<strong>Ecommerce</strong>".</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/4236411f-b291-48fd-85ea-fce2a7e03cec/ascreenshot.jpeg?tl_px=62,135&amp;br_px=921,616&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=402,212" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">5. Busca el bono que desea volver a activar y haga click en el <strong>icono</strong> que se encuentra junto a reserva asignada para <strong>desvincular la reserva</strong>.</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/6dac9ebb-a607-4197-b3b7-48f54f34e38b/ascreenshot.jpeg?tl_px=823,526&amp;br_px=1397,846&amp;force_format=jpeg&amp;q=100&amp;width=573&amp;wat_scale=51&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=327,163" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">6. Click "<strong>Si</strong>" y el bono estar&aacute; de nuevo disponible para volver a canjear.</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-12-26/d096c876-8a6a-47f3-975f-1474c8a6f4db/user_cropped_screenshot.jpeg?tl_px=214,0&amp;br_px=1074,480&amp;force_format=jpeg&amp;q=100&amp;width=860&amp;wat_scale=76&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=402,122" alt="" width="560" /></p>

Gestión de cobros

Ecommerce: Reactivación de bono regalo tras cancelación de reserva

Experiences

Business configuration

Fonctionnalités

Réservations

Settings

Data

Ajustes

Datos

Bookings

Customer list

Configuration

Floor plans

Configuración

Planos de sala

Listado de clientes

Reservas

Día

How to start

Cómo Empezar

Liste d'attente

Réglages

Type de réservation (empreinte bancaire / produits prépayés)

Event

Software

Types of bookings

Tag manager

Gestor de etiquetas

Tipos de reservas

Users

Usuarios

Plan de salle

Boutique en ligne

Booking type

Tipo de reserva

Month

Marketing

Expérience Client

Customer experience

Experiencia cliente

Booking Inbox

Inbox reservas

Online store

Tienda online

Bookings Activity Inbox

Inbox actividad reservas

Serveurs

Integrations

Integraciones

Inbox Ratings

Inbox valoraciones

Reports

Informes

File d'attente

Legal

Ecommerce Inbox

CoverAssistant

Inbox ecommerce

Waiters

Camareros

ChannelManager

Payment management

Billing

Facturación

Configuración de negocio

Eventos

Tickets

Guestlists

Equipos y RRPP

Peticiones

CRM-Listado de clientes

Código de descuento

App de escaneo

Web de venta

GuestsLists

Teams and PR

Requests

CRM-Contact List

Help links

¿En qué podemos ayudarte?