How to add clients to the waiting list in CoverManager and how to convert these waiting reservations to confirmed.
Access the “Create waiting list” option: Scroll down the side menu and click on the “Create waiting list” button.
Enter the reservation data: In the pop-up window, select the day, time and number of people.
Enter the customer's data: Enter the customer's name, phone, email and any other relevant customer data.
Add the reservation: Click on the “Add” button.
Pasos para convertir una reserva en espera a confirmada:
Display the waiting list: Click on the “Show waiting list” tab at the top of the screen.
Select the reservation: Click on the customer's reservation to be confirmed.
Convert to reservation: Click on the “Convert to reservation” button.
Assign table: In the “New Reservation” screen, select the table to be assigned to the customer.
To reserve: Click on the “Reserve” button.
You are done! A reservation in “Waiting list” status is created and visible in the corresponding section. When the reservation becomes confirmed, it will be displayed on the floor plan and in the list of confirmed reservations.