This guide offers you an effective way to personalize the messages you send when applying for a card, which can improve communication with your customers. By following these steps, you can tailor relevant information, such as cancellation policies and product details, ensuring that your messages are clear and specific. This not only optimizes the user experience, but also reinforces trust in your service.
1. Click on the “user” icon in the upper right corner and click on “Settings”.
2. Click "Booking type".
3. Click "Customization".
4. You can choose which messages you want to customize when ordering a card (cancellation policy, product selection or retention guarantee).
5. Select the message you want to edit.
6. Click “Edit Text”.
7. Here you can edit the email.
8. When you have edited it, click on “SAVE”.
