<p class="scribe-description">Este gu&iacute;a te ofrece una manera efectiva de personalizar los mensajes que env&iacute;as al solicitar una tarjeta, lo que puede mejorar la comunicaci&oacute;n con tus clientes. Al seguir estos pasos, podr&aacute;s adaptar la informaci&oacute;n relevante, como pol&iacute;ticas de cancelaci&oacute;n y detalles sobre productos, asegurando que tus mensajes sean claros y espec&iacute;ficos. Esto no solo optimiza la experiencia del usuario, sino que tambi&eacute;n refuerza la confianza en tu servicio.</p>
<p class="scribe-description">&nbsp;</p>
<p class="scribe-description"><span style="color: #000000; background-color: #f1c40f; font-size: 14pt;"><strong><a style="color: #000000; background-color: #f1c40f;" href="https://scribehow.com/embed-preview/Tipo_de_reserva_personalizar_mensaje_al_pedir_tarjeta__hla-VsW7T5CJi1AWYzwRYw?as=video" target="_blank" rel="noopener">Ver video tutorial</a></strong></span></p>
<p><br /><br /></p>
<div class="scribe-step">
<p class="scribe-step-text">1. Pincha en el icono "<strong>usuario</strong>" que aparece en la <strong>esquina superior derecha</strong> y haga click en "<strong>Ajustes</strong>".</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-10-30/1a738bcf-c1aa-411f-a096-b8bb289f1c79/ascreenshot.jpeg?tl_px=371,0&amp;br_px=1447,600&amp;force_format=jpeg&amp;q=100&amp;wat_scale=95&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=986,-4" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">2. Click "<strong>Tipo de reserva</strong>".</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-10-30/fb4586ff-f72a-4014-a74f-a1d91a2640e8/ascreenshot.jpeg?tl_px=0,0&amp;br_px=1075,600&amp;force_format=jpeg&amp;q=100&amp;wat_scale=95&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=321,220" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">3. Click "<strong>Personalizaci&oacute;n</strong>".</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-10-30/d572dfdd-d84b-4e85-bdc6-ab8210c86b96/ascreenshot.jpeg?tl_px=268,30&amp;br_px=1343,631&amp;force_format=jpeg&amp;q=100&amp;wat_scale=95&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=502,265" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">4. Puedes <strong>elegir que mensajes deseas personalizar al pedir tarjeta</strong> (pol&iacute;tica de cancelaci&oacute;n, al seleccionar un producto o en garant&iacute;a de retenci&oacute;n).</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-10-30/95bd9cfd-1e5f-449d-aff6-d141c8be3faa/ascreenshot.jpeg?tl_px=0,14&amp;br_px=1274,727&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=435,277" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">5. Selecciona el <strong>mensaje que desees editar.</strong></p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-10-30/30cac592-c7be-4b73-8f4f-79ae6d24820e/ascreenshot.jpeg?tl_px=10,311&amp;br_px=1085,912&amp;force_format=jpeg&amp;q=100&amp;wat_scale=95&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=474,311" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">6. Click "<strong>Editar Texto</strong>".</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-10-30/72654cab-e41c-497f-a184-c9a19b7122fe/ascreenshot.jpeg?tl_px=148,311&amp;br_px=1223,912&amp;force_format=jpeg&amp;q=100&amp;wat_scale=95&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=502,310" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">7. Aqu&iacute; puedes <strong>editar el email.</strong></p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-10-30/6295dca4-3f12-4bac-88bb-3e38b14f62b8/ascreenshot.jpeg?tl_px=60,0&amp;br_px=1334,712&amp;force_format=jpeg&amp;q=100&amp;width=1120.0&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=481,254" alt="" width="560" /></p>
<div class="scribe-step">
<p class="scribe-step-text">8. Cuando lo haya editado, haga click en "<strong>GUARDAR</strong>".</p>
</div>
<p class="scribe-screenshot-container"><img class="scribe-screenshot" src="https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-10-30/c5f88299-eeb0-43c0-8056-7a003f702230/ascreenshot.jpeg?tl_px=371,311&amp;br_px=1447,912&amp;force_format=jpeg&amp;q=100&amp;wat_scale=95&amp;wat=1&amp;wat_opacity=1&amp;wat_gravity=northwest&amp;wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png&amp;wat_pad=698,272" alt="" width="560" /></p>

Ajustes

Tipo de reserva

Personalización: mensaje al pedir tarjeta

Experiences

Business configuration

Fonctionnalités

Réservations

Settings

Data

Datos

Bookings

Customer list

Configuration

Floor plans

Configuración

Planos de sala

Listado de clientes

Reservas

Día

How to start

Cómo Empezar

Liste d'attente

Réglages

Type de réservation (empreinte bancaire / produits prépayés)

Event

Software

Types of bookings

Tag manager

Gestor de etiquetas

Tipos de reservas

Users

Usuarios

Plan de salle

Boutique en ligne

Booking type

Month

Marketing

Expérience Client

Customer experience

Experiencia cliente

Booking Inbox

Inbox reservas

Online store

Tienda online

Bookings Activity Inbox

Inbox actividad reservas

Serveurs

Integrations

Integraciones

Inbox Ratings

Inbox valoraciones

Reports

Informes

File d'attente

Legal

Ecommerce Inbox

CoverAssistant

Inbox ecommerce

Waiters

Camareros

ChannelManager

Payment management

Gestión de cobros

Billing

Facturación

Configuración de negocio

Eventos

Tickets

Guestlists

Equipos y RRPP

Peticiones

CRM-Listado de clientes

Código de descuento

App de escaneo

Web de venta

GuestsLists

Teams and PR

Requests

CRM-Contact List

Help links

¿En qué podemos ayudarte?